Kiip B.V.

Sells poor quality heating products from Eastern Europe with no responsibility for repairs or returns. Don't waste your time or money, the boilers don't work from the beginning and the guarantee is just worthess.

Sinds dit jaar (2014) een Cointra geiser gekocht bij Bonnema. Toen de geiser weigerde heeft het bedrijf in Abbekerk direct de geiser onderzocht. Bij onderzoek bleek dat het niet de geiser maar waarschijnlijk de drukregelaar moest te zijn. De geiser werkte perfect. Ik was tevreden over de geiser en nu ook over de service van het bedrijf KIIP in Abbekerk. Zal dit bedrijf dan ook bij mensen die bij ons op de camping een propaangeiser nodig hebben aan bevelen.

Kiip Bv (supplier of the electric Thermex 80L. horizontal boiler) called and could come immediately with the defective boiler, super happy of course. The boiler was expertly repaired and tested, the great thing was that it was repaired in no time. In Zaanstad we have very hard water (something I had not expected at all), which caused the heating element to break after 2 years and the anode to perish. Super good service. Also received very good tips and information against hard water with the advice to replace the anode annually. Boiler works properly again and now replace the anode annually and keep the heating element free of limescale. I am very satisfied with the employees of Kiip Bv. No long waiting times / transfers / shift / computers / on the phone. No direct contact with the mechanic. Now that's what I like. Many companies can learn a lot from this on how to deal with customers.

Sinds dit jaar (2014) een Cointra geiser gekocht bij Bonnema. Toen de geiser weigerde heeft het bedrijf in Abbekerk direct de geiser onderzocht. Bij onderzoek bleek dat het niet de geiser maar waarsc…

GO YOUR WAY SCAM FLIGHT I receive a 15L hot water tank on the sink The tank is cracked, water is leaking from the tank and the cables, my plumber informed me and we returned the product with the return label. We wait 1 month, only to be told that the balloon has nothing, that we have to pay 30€ for “search costs” and that they will return the balloon to me So I pay 140€ for a hot water tank and send it back I have to pay 30€ again and get the same one back???? Hillarant, I hesitate between scam, or theft. Finally, I will copy you the emails to understand to what extent this company takes customers for idiots. By reading the reviews what I should have done before I would have realized it because I am not the only one Bottom line I lost €140 I don’t have a hot water tank