J.F. van Merkestein B.V.

Zeer net bedrijf vakmensen leggen alles netjes en duidelijk uit in “ gewone” taal. Komen hun afspraken na en laten alles weer netjes achter. Ik raad dit bedrijf ten zeerste aan👌🏻

Dear van Merkestein B.V. As of 05-12-2024 I would like to terminate our maintenance contract via this email! This means that as of today and after confirmation from you of the termination, we no longer wish to have any contact with your company, be it in writing or by telephone. I will tell you the reason again. The fact that a technician comes to us who is so rude and antisocial in communicating with me in my home goes beyond all boundaries for me, but when we then call your company and speak to an owner who shrugs his shoulders and acts as if the customer is talking nonsense, it makes me angry! It is nice that you have so many customers that you have to chase customers away! or that there is simply a serious mentality problem in your company! I feel cheated by you regarding the printed circuit board that has been replaced in our CV boiler! there was no malfunction at the time of work and after your visit the plate was suddenly broken, this cost us 350 euros, that the customer wanted to keep the printed circuit board was not an option, there are metals in it that yield compensation through my car company, if I wanted to return it the owner would send an invoice for this because he had to bring it with his own car! and time is money! HOPELESS STORY All in all I could write a much longer email but as it turns out it means very little to nothing to you!

Great company. Maintenance is always carried out neatly and as agreed. Also excellent support when purchasing and installing a new central heating boiler. Recommended!

Very satisfied! New CV recently posted. Clear quotation. Work was neatly delivered with some custom work that was handled well on site

What a worthless company! You call because the boiler is not working, then a technician comes and can't find anything and it works. Then the whole weekend without hot water. When we call again, we are treated so rudely that I looked for someone else! 1 star still too many!!!!