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3 juni 2024
Very poor communication and execution from HEKO. Extra leakage, dozens of holes in the roof due to screws that are far too long, no account being taken of the spaces under the roof, causing debris and dust to be found everywhere in living areas. If an employee is ill, he/she will not be replaced and someone will have to do the work alone, which means the work will take extra time. During planning, the customer is not communicated what they already know in advance. This job won't take a week, but months. In addition, no compensation is offered. Think carefully before you do business with HEKO. It only bothers us. In addition: 'one of the skylights was damaged. This was loose on the roof. They had also forgotten to complete the flood defense around the chimneys. Sloppiness everywhere. They started in August and now the work, including the necessary repairs and forgotten parts, has been completed. Now we just have to wait and see if everything stays put and stuck during the autumn months. I hope it's all done well now. If so, I will of course report it here. Now after months there are fortunately no more complaints about the roof. Although the execution was sloppy, careless and unprofessional, the final conclusion is that the result is there: an improved roof covering. These were months of blood, sweat and tears for everyone involved, but now I can conclude that everything turned out well.
15 mei 2023
My son ordered a roof replacement last year in mid-August. Promised autumn 2022, had contact with the company several times (planning). But postponed again and again. Nothing has been done to date. This is how HEKO treats the average consumer. Wrote H van den Bogaard
1 maart 2019
Great service! I called this morning to ask if someone could come by because our gutter had been leaking significantly since last night's downpour. The drops were falling right on the aluminum top plate of our awning, which was making a lot of noise. The schedule for today was already full (understandably), but they said they would see what they could do. A technician came this afternoon and fixed the problem right away. It's so nice to start the weekend without dripping (and without noise), thanks to Heko!
23 februari 2022
Top company that helped us tremendously after massive storm damage. We made time for us to carry out a very good emergency repair. Reliable, fast and go-getter. Recommended!
13 januari 2023
Called Heko and we were helped immediately the next day... really great help, especially from Ursula. Great what they did. Next time it will be the Heko again.
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