Perfect Timmerwerken B.V.

I had an extremely disappointing experience with Perfect Dakkapellen. This is by far the worst company I have dealt with in the Netherlands. Their organization is a mess, and the customer service is shockingly poor. I wouldn’t recommend them to anyone. Do yourself a favor and contact other companies.

Dit bedrijf zou vrijdag 3 december 2 dakkapellen bij ons plaatsen. Op donderdagavond kreeg ik per mail te horen dat er geen ramen meegeleverd zouden worden, deze waren niet geleverd. Ze zouden binnen 3 weken geplaatst worden. Nadat ik een paar keer zelf heb gebeld (Dakkapellen verzuimde de afspraak om terug te bellen) werden ze uiteindelijk 11 januari geplaatst. Intussen hadden we al een lekkage, deze hebben ze toen meteen verholpen, dachten wij. Na een flinke regenval blijkt het dakkapel weer te lekken. Dit bedrijf is bijzonder klantonvriendelijk, houdt zich niet aan gemaakte afspraken en het probleem wordt niet of pas na lange tijd opgelost.

I recently had a disappointing experience with perfect dakkapellen company that I cannot recommend. The salesperson I dealt with presented misleading information to try and make a sale. While the delivery of the window was on time, the windows themselves were of good quality and were delivered as agreed, the installation left much to be desired. The inside ceiling and wall were left in a complete mess, requiring me to spend an additional 1000 euros to fix the damage. Overall, I was extremely dissatisfied with the service provided by this company considering the money I spent. I would caution others to be wary of their sales tactics and lack of attention to detail during installation. There are certainly other companies out there that offer better prices and higher quality workmanship. I would suggest looking elsewhere for your dakkapellen needs.

Plaatsing destijds was snel en goed maar nu er een probleem is komt er geen opvolging. Keer op keer bel ik maar word niet terug gebeld en na bijna 6 maanden is de dakkapel nog niet gemaakt.

I had a big dormer window installed at my house about a month ago. The whole process from quotation to measurement and installation went smoothly. The dormer installation was hassle free and taken care of by very professional people, led by Eric, who knew what they were doing, really customer friendly and nice. I find that Perfect Dakkapellen offers good quality of work with a competitive price. Highly recommended!!