Glasambulance B.V.

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Since August I have been stuck with a broken window. The glass could come loose at any moment and fall on people outside. (I live on the 3rd floor). This is super dangerous. The glass ambulance was supposed to come by today and just like last year, this did not happen again. When I spoke to the gentleman on the phone and said that I had been waiting for 6 months, he laughed at this as if it were a joke. Received a very unfriendly man on the phone who also dared to say that he thought I would be happy because he had done his best to find another date that was almost 3 weeks away. I am heavily pregnant and can give birth at any moment, but the gentleman apparently thinks it is normal that a newborn baby has to live somewhere with a broken window that lets in a lot of cold and that can come loose at any moment and fall on people. So his excuse for not keeping today's appointment is that he was late with another job. I've been waiting for 6 months and this is just not possible. They lied to our housing association and said that their crane is broken. Why couldn't they move the appointments that were scheduled for tomorrow and schedule mine in there? Just like today they moved my appointment to 3 weeks away. In addition, the gentleman also wants to act arrogant and say that he will schedule it for April if I am not happy with it in 3 weeks. Edit: Called back from gentleman asking why I didn't remove the review. Well what do you think? The fact that you only received the assignment in December is not correct at all. The application was made by the housing association in August. Someone then came to take measurements and I would hear something 4-6 weeks later. In October no one had come by and I didn't hear anything anymore, so I called and they indicated that the assignment had not yet been approved. I then immediately called the housing association who also arranged this immediately. And I showed no understanding at all when you indicated that you could not let my appointment go ahead today and I had already explained why I had no understanding for this, so don't put words in my mouth. It's not my problem that you have poor planning. I have been waiting months for this appointment. Waiting 6 months is already a lot, especially if you have been in a house during the cold winter months that is cold due to a broken window. I had already let you know by telephone how dissatisfied I was with the service, so telling you my story again on the phone was of no use because you showed no understanding for this. Those comments you gave me said it all. And assuming that the window for the birth will be ready is also special because I will soon be exhausted. But yes, owners always want to be correct and blame the consumer instead of themselves. According to the gentleman, the crack was also not that big, even though it had grown considerably after 6 months. I live here and can see it for myself, right? Perhaps if the gentleman had shown a little more empathy for this situation that would have been enough, but those comments and nonchalant behavior did not sit well with me.

After the takeover, this company declined sharply. The new owner does not adhere to agreements made with staff. Hopefully the current staff will find other work soon.

BAD COMPANY NEVER JOIN!!!!!! I hired this company to replace glass at a customer of mine, then they caused enormous damage to the window frames, so bad that the painter had to repair everything, the cost was €414. This company lies about the damage, I have photos of what it was like before and how these mosquitoes left the damaged window frames behind, then deny everything and blame the customer!!! why would you destroy your window frames on purpose? This company does not do delivery forms, you have to sign on the iPad for installation of the glass and according to them, that is also a delivery form, which is not the correct procedure. Worst glaziers company in Nijmegen and surrounding areas!!!!!

Joop has placed a new pane in the front door, very neat. Our door is sticking and he noticed this, so he planed the door and put it in primer. All in all a super experience!