Warmte Electric B.V.

Extremely Disappointed with Warmte Electric - Unreliable and Untrustworthy I am beyond frustrated with my experience with Warmte Electric. I transferred the payment for my heat pump installation on November 11th, as agreed, and was assured that the installation would happen within 3 to 4 weeks at most. Since then, I have been repeatedly calling them throughout December, almost every day. Every time, the receptionist asks for my name and phone number, promises to mark my case as urgent, and assures me that a colleague will call me back the same day. Unsurprisingly, no one has ever called me back. What’s worse, I have been unable to speak with the salesperson who convinced me to sign the offer in the first place. It seems like they disappear the moment they secure your payment. Adding insult to injury, the government subsidy for heat pumps will decrease next year, which means their delay will cost me additional money. How can I possibly trust this company for maintenance or warranty services in the future when they can't even fulfill their basic promises? I would strongly advise anyone considering Warmte Electric to stay away. If you value your time, money, and peace of mind, choose another company.

I'm really happy with Warmte Electric service! They came a few times for inspection, and making sure that they captured all the details for the installation, and then the technicians that came were very professional and friendly and executed per plan! I will definitely use them again for my next Airco unit when I'm ready for it.

Had 2 air conditioners installed, 1 of which downstairs has not been working since it was installed. Several technicians have visited and all indicate a different cause. Unfortunately, after several phone calls and emails, I can no longer get in touch. The units vibrate and make a lot of noise and the air conditioning upstairs had the hose for the water drainage not connected, causing the room to become soaking wet. Very disappointed!

Pas op met dit bedrijf, we hebben veel klussen voor ze uitgevoerd om warmtepompen met liften op de juiste etage te krijgen maar nooit betaald gekregen!

Air conditioning professional and well installed. Professionals and very friendly. A decent rain shower and they continued as usual. Hats off. I'm very happy with it.