Heesmans Installatie Techniek B.V.

Build a new home and contracted them for a complete installation of all hot/cold water, ground bound heat pump system, floor heating and cooling, ventilation (WTW), water calcium filter, main drainage and rain gutters. Communication in begin was little bumpy but had to do with some personal shifts. After quickly getting a dedicated person for my project (Tom) all went well. Very helping, friendly and pragmatic person. Great thx Tom.

I have used Heesmans service for regular maintenance of my Remeha CV-ketel at home. I had good communication before the appointment, however things did not go very well since then. Mechanic came late to the appointment while I had reserved my time from work. He did basic maintenance work and exchanged some materials including the lid of condense pipe of the CV-ketel. When I started running my CV-ketel for the first time for heating after the maintenance, I realized that pipe was leaking and there was water all over the floor. It turned out that Heesmans did not exchange the lid of the the pipe with the right material and did not check whether it is water proof during the maintenance. I called Heesmans to fix it and then they came a few days later (I had to dump the leaking water with a bucket for a few days) and fixed the problem with PTFE tape, not with a permanent solution. I received the bill 2 months later after the first appointment and the cost was 257 EUR including the second visit! I had to discuss a few times saying that 2nd visit was Heesmans fault and I should not be paying anything for their fault. They decreased the cost to 157 EUR, which I still think expensive for a well-maintained and non-problematic CV-ketel maintenance. I lost a lot of time, energy and money for a standard work. I am never going to work with them again after this poor experience.

Frotservice! Scheduled an appointment in May for three months from now. I was happy that I could make an appointment at all. They were supposed to call me back several times, but in the end I had to keep following up. Finally on the line. Then as flexible as a doormat regarding the time of the appointment. Then the appointment - waited 3 months for - they are gone within 5 minutes BECAUSE THEY DON'T KNOW THE BRAND OF THERMOSTAT. Yes, sorry, that really breaks my heart.

Great company. They were very clear upfront about the (at the time) long wait time for the installation of a hybrid heat pump. We received a call sooner than expected to see if we were still interested, as we were on the waiting list. Someone visited to assess the current situation and offer advice. We received a clear quote with a realistic installation time (a two-month wait). We had very pleasant and courteous technicians visit, who tidied up and installed everything neatly. All the pipework was neat. Calibrating the pump requires some specialist work, but they also handled that very well with a follow-up appointment. Excellent company, good service, and premium products.

Drama Tent, used the services a few times to my satisfaction and that was mainly due to the technicians, the rest you have to deal with is a Drama. So I emailed about a leak in my boiler when they could make time available and then carry out maintenance if necessary. I received an email later that it would be January for maintenance (that's fine), but I have a leak so I asked if they would come for that. I received an email that they would first help with contracts, I thanked them kindly and congratulated them that they have enough customers, apparently they will not see me again, and I advise everyone to avoid this store.