K&M Installaties

An excellent, accessible company that helped us quickly and efficiently, even with a defect in our Nordic Fire pellet stove. After contacting us by phone, they were able to come out within two days.

Dramatic company. Some time ago I had a pallet stove installed and due to poor installation there was a leak at the chimney in the roof. Considerable damage and no responsibility whatsoever when I call. In the end I left it at that, but my advice is to stay far away from here.

Be warned and do not do business with this company! 22-11, 29-11 and 1-12 contacted the company. There was always no one present with whom an appointment for maintenance could be scheduled. It was indicated that I had to contact them myself. 4-12 spoke to someone and the first possibility for maintenance was 16-1 and this appointment was made. On 15-1 at 14:00 I was called that the appointment on 16-1 could not go ahead because a double appointment had appeared in the agenda. New appointment scheduled on 30-1 and was indicated that this would definitely go ahead. On 29-1 at 15:00 I was called that the appointment on 30-1 could not go ahead because they had to go to a malfunction at a major customer. Apparently they do not consider the appointments they make important and they go for customers from whom they earn the most. No account is taken of the fact that you have already taken 2 free times for the appointment and that they find it normal to reschedule the appointment because a big customer comes first. So stay away from this company and choose a company where you do matter as a customer!!!!

Poor service, poor and dangerous chimney construction and had a stove that I wondered if it was new. The thing lasted less than 2 years. And K&M takes no responsibility. "Depends on use" they say. Now a new heater through another company and never had any problems again. The new company warned that the chimney was constructed unsafely by K&M. There is an increased risk of a chimney fire.

Wide choice of mainly Italian stoves. In our search for a new pellet stove, we received a very hospitable welcome and extensive but knowledgeable assistance. We have now chosen a pellet stove and are waiting for the installation, but I expect this will turn out fine.