Sama Bouwservice B.V.

In 2020 we requested a quote for plastic window frames, which we accepted at the time. It was not until June 2021 that the window frames were ready to be installed, we would hear within 2 weeks when that would happen. We did not hear anything for a while, and after contacting them it turned out that there was a delay. In the end, the window frames were only installed at the end of 2021 by just 1 person. The window frames were quite crooked, and one of the windows had a crooked bottom, and there was also a draft under the window frames on the south-west side into our daughter's room. After a lot of back and forth, the window frames were straightened, this time by 2 people. The window frames are still slightly crooked, the draft has not been remedied despite the man with the sealant gun. The mechanism of one of the tilt and turn windows does not work properly, a service employee came by to adjust some things, but shortly afterwards the problem returned (perhaps because the window frame is crooked?). All in all, it took a very long time for the frames to be installed, and the quality was not what we expected.

Erg tevreden over het advies van de heren van Sama . Ook de werknemers van Sama hebben keurig gewerkt geleverd.

About 3 years ago I had window frames installed by Sama construction service. From the conversation, measuring to installation, everything went well. After about 1.5 years, I had to contact them again when a small problem arose, but this was then resolved properly. Unfortunately, another annoying problem arose last week where the roller shutter could no longer open, but Sama resolved this professionally and quickly. The after-service at Sama is excellent and several companies could follow this example. Kind regards, Gert-jan

Professional staff and good service. Highly recommended.

Ik heb geen vertrouwen meer in Sama. Ruime tijd geleden heeft Sama een dakkapel geplaatst. Vanaf 2015 steeds lekkage en een paar keer is Sama langs geweest. Het euvel bleek uiteindelijk een losse dakpan te zijn, waarschijnlijk als gevolg van de plaatsing van de dakkapel. Ondanks het feit dat ik al eerder €180,- had betaald als reparatie kreeg ik de laatste keer weer een rekening. Naar mijn idee neemt Sama geen verantwoording voor zijn werkzaamheden.