Loodgietersbedrijf J.C.A. van der Gaag B.V.

Bad experience with Van de Gaag Plumbing Company I had a very bad experience with Van de Gaag, especially with plumber Mike. It got off to an uncomfortable start when my wife, who was home alone, received unsolicited and racist comments about her origins. Mike asked several times if she was Jewish because of her name and then made insulting comments about Arabs and Iraqis. He even suggested that I, as an Arab man, could be dangerous to her and that I will shoot her dead if she leaves me. This type of behavior is completely unacceptable and made my wife feel very unsafe. In addition, Mike was rude and rudely asked for a fried egg, which my wife made for him despite everything. However, the work he performed was also of very poor quality. He broke a lamp, left behind mess like sawdust and scraps, and a shaft he had to repair was still open and broken when I got home. In addition, the lamp with sharp shards was still on my wall and very dangerous. See photos. The only positive thing about this company was the receptionist, Bianca, and the other employees who later corrected Mike's mistakes. Still, I find it concerning that Mike only received a warning for his behavior. This company seems to pay insufficient attention to professionalism and customer friendliness. Unfortunately, I absolutely cannot recommend this company.

Anyone with something to sell has no trouble pressing the doorbell correctly. Apparently, it's difficult for plumbers. Perhaps because they still send the invoice to the housing association just because they "stopped by." You suddenly see a guy drive away from your door, so you call, but five minutes after he leaves, they don't know who it was. Then he's already at the next customer, and by the end of the day, he's already finished his work and on his way home. Make a new appointment, then we can invoice again. No way.

>> Leakage private/bathroom shower

I had a very bad experience with Van der Gaag. The man told my neighbor he didn't know where the leak was coming from, and he told me it was the upstairs neighbor's drain. I was treated very aggressively on the phone, and the woman chose to hang up because I wasn't allowed to ask her any questions. All in all, a real flop for me. If I could choose a company myself, it would definitely be a different one. Unfortunately, our housing association uses this company.

Fantastic, professional plumber for a difficult job: removing an old one (more than 100 years old) and installing a new cistern. Very helpful and friendly.