Van Hoften Installatietechniek B.V.

Mark en marlies van harte gefeliciteerd met jullie 40 jarig jubileum 🎂

I do not recommend this company. I happened to work there for a while and the level of botch work that was done there was outrageous. Long-time foremen, supposedly specialists, just waved their hand at any damage to the installations and preferred to sit and drink coffee for half a day and then pretend that they did anything at all. You as people buying houses do not see what is under the walls, so I will leave you a few photos of the botch work left by this company. What the installers working at van hoften leave behind has nothing to do with the art of construction. In the end, they hire some foreigner from another country and try to blame him.

Unfortunately very bad experiences with van Hoften. They are the installer of our new-build home and have made many mistakes that have still not been resolved 4 months after completion. Contact is very difficult. When you call them about the already known report (sent through the contractor) they always say that the service department will call you back, which does not happen. If you call more often because you haven't heard anything yet, they ask you to stop calling. Incomprehensible. They really don't care that you are having problems because of them and that it is their turn to correct their mistakes. Things that went wrong include: - defective heat recovery unit, appeared to be contaminated - incorrectly placed heat recovery unit, which means that the indoor unit cannot be removed for maintenance - leakage in the bathroom upon delivery due to cutting of the water pipe - leaking toilet bowl, new one that came weeks later is cracked - hot and cold water connections reversed - bathroom taps damaged/dirty and incomplete, still waiting for parts - boiler mounted crookedly - tap on kitchen water connection was missing To make you despondent.

Unbelievably bad experiences with Van Hoften. They are the installer of our new-build home and have made several mistakes. After months after delivery, they have still not all been resolved. Contact is very difficult/not at all. When you call them about the already known report (forwarded via the contractor), they always say that the service department will call back, which then does not happen. When you call more often because you have not heard anything, they ask you to stop calling. Incomprehensible. They really do not care that you are having problems because of them and that it is their turn to correct their mistakes.

Van Hoften provided the installations in our new-build home on behalf of our main contractor. The underfloor heating was set incorrectly in all respects, which resulted in excessive consumption in the first few months. This was bought off with full arrogance that this was normal and no compensation was given in any way for the excessive costs because consumption is now much lower. The overflow of our bath was connected incorrectly, resulting in a leak in our meter cupboard. This was also reported and immediately addressed when the underfloor heating was repaired, but I had to accept the broken WiFi point due to the water that had entered the meter cupboard. And if you then have the feeling that you have a leak in your gutter, they think it is strange that you have Woningborg mediate and they invoice you for 4 hours for an inspection, completely ignoring article 11.2 of the Woningborg regulations. It might be useful to read this before accepting a project.