Loodgieters- en gasfittersbedrijf, waterfit- ters- en het centrale verwarmingsbedrijf
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12 mei 2025
We have been waiting for more than 8 months for an appointment for our boiler. It is promised that consultation will take place and then a call back or "you are on top of the pile" but nothing else happens. The moment you speak to the lady about this by telephone in a normal polite manner, the receiver will be hung up. Then call back and it will not be answered. We find it very unfriendly and unprofessional and that is not how you treat your customers. We will look for another plumber. The trust is gone.
27 mei 2025
Had a good experience. Had our cv replaced, contact went smoothly and within 4 days our new cv was hanging.
5 september 2024
I've been trying to schedule an appointment since late 2023 for a leak they previously repaired. They said they'd call me back. They were too busy with boilers and other work over the winter, and the weather was too bad. I called again six months later, and the weather is still bad. I can't even have a normal conversation.
12 juni 2024
I have experienced twice that they do not call back to make an appointment after a promised appointment. When a new appointment was finally made to come by, they were closed for holidays. Submitted a request by email for a new job and again did not respond. Unreliable, unfriendly, rude.
18 december 2023
1 star is unfortunately still too much. Making appointments for the installation of a central heating boiler and then cancelling 1 day in advance because the mechanic had an accident. (can happen). I will call you back to make a new appointment... Not so, after 10 days of calling several times myself with the same answer each time, I will call you back, and then nothing more. Called ATAG Warmte to explain the situation and they can schedule an appointment with them (that's strange, when I call it never worked) but not so then again no show. And when I call again what do you think... right I will call you back. They have 1 more chance then it will be over for this company, but from what I hear on the phone they don't care much whether or not they can install a central heating boiler.
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Oud-Cromstrijensedijk WZ 2, Klaaswaal
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