Rademaker Installatietechniek B.V.

lekkage van water dat via dak naar binnen komt in uitbouw. Volgens website kan ik hiervoor terecht. Gebeld om afspraak te maken. Niet echt duidelijk te woord gestaan. Antwoord was: geen idee of wij d…

Edit: I finally got in touch: now I just have to wait for the finalization. ________________ Warning: Rademaker Installation Technology Zoetermeer – misleading and exorbitant prices I had a very bad experience with this company. For a simple job that was ultimately solved by a third-party technician in 20 minutes, I was billed for 5 hours of work. The actual time spent working at my home was much less, and also full of wasted time and inefficiency. 🕒 Visit timeline: • 7:15 AM – Rademaker van arrives on-site, technician first goes for coffee with the caretaker (so outside of working hours). • 7:45 AM – Technician enters my home. • 7:50 AM – Technician leaves again. • 8:30 AM – Technician returns (absent for 40 minutes). • 9:15 AM – Technician and apprentice FaceTime with a colleague because they themselves don't know what to do. The technician himself says he hasn't done this "in 3 years." • 9:40 AM – Third colleague arrives (the only one who really knew what he was doing). • Around 10:00 AM – The job is solved in 20 minutes by this third technician. • After 10:00 AM – The technicians go back for coffee with the caretaker (also outside of working hours). ❌ What went wrong? • The first technician did virtually nothing, but was mostly on the phone, waiting, or FaceTime. • The only one who solved anything was a third technician who took 20 minutes. • The invoice lists 5 hours of work, without any specification of who worked and when. • When I requested a breakdown, I received no response. • When I submitted an objection, I only received an automated reply to an old email. • The manager promised to call back several times, but never responded. After asking around at other plumbing companies in Zoetermeer, it turned out this type of work normally costs around €120. Rademaker charged €480! The only reason I dealt with them was because my homeowners' association has a maintenance contract with them. But this experience was downright disappointing. ⸻ Conclusion: Rademaker Installation Technology is unprofessional, non-transparent, and charges unjustifiably high fees without explanation. They lack clear specifications, lack serious customer service, and are completely dishonest about the time spent. Avoid them unless you like surprise invoices.

Op zondagavond spuit er kokend heet water uit een knop onder de cv-ketel. Om 19.45 uur gebeld naar Rademaker, monteur komt, om 21.30 uur is het probleem verholpen. Tóppers 👍👍👍👍💐

Great service from Rademaker! Knowledgeable, friendly and keep promises. The installation went smoothly and everything was left tidy. Definitely recommended!

Old Remeha boiler had to be put back into operation. Rademaker managed to schedule us quickly, the maintenance was carried out this morning, the inspection was completed successfully and we have heat again! Kudos!