PREMIUM Liften

The lift in our building has broken down four times in the past month and has now been out of service for over 18 days. Each time, we are met with vague excuses and now, apparently, a mysterious "sensor" that you're supposedly waiting on. Tell me – are you sourcing this sensor from NASA? Because that’s the only way your delay begins to make any sense. This isn’t just frustrating – it’s a disgraceful display of unprofessionalism. After reading countless reviews echoing the same complaints – from chronic delays to shady contract loopholes with VVE – it’s clear this is not an exception but your standard mode of operation. Let me be blunt: if you can’t operate like a professional company, you do not deserve to be in business. I sincerely hope VVE reconsiders your contract. Enough is enough.

You're the Grinch. On Thursday deactivated the elevator, and have not fixed it yet, meaning that until after Christmas we'll have to climb up and down the 4 floors. Close the company and rest at home when you're this lazy!

Very good company !

As many reviews have already described (I think almost via housing) a misery! My mother 55+ senior complex also has a lot of misery with her only elevator in the building. In recent months the elevator has been broken, stuck, scrapes on all sides and is considered an unsafe elevator! Often a mechanic comes by but then can't do anything, so people who are less mobile and dependent on a good and safe working elevator can't use it! We are talking about seniors, people who often have difficulty walking! Again there is a note or something that "supposedly" parts have to be ordered again! Something with price agreements and housing corporations???? Just do your job well whether it goes through housing corporations or not! Many people who are dependent on a good and safe working elevator can NOT use it and this is really necessary for seniors or less mobile people!!!! As there was an earlier review of another complex on the Mgr. The Vetstraat in Breda is named after, misery!!!!

On May 10, 2:15 PM, I called this company because the rental cooperative was not available, not even for emergencies. The only elevator doesn't work. We also had a mechanic last week, but the elevator made even more noise than normal and is now stuck. Apparently a mechanic came this morning but he couldn't fix it. It would be Monday! He didn't put a sticker or anything. So I and other tenants knew nothing. Apparently neither did Ruud from Premium, he didn't report me. At 4 p.m. I called again to find out where the technician was. He reported that there was some delay but in an hour the technician is there. And then I met the neighbor who told me that someone is coming on Monday. We live in an apartment for the elderly with more than one person or less mobile residents, like me with a walker and a mobility scooter. I live on the third floor and have a dog. I find it scandalous that tenants are treated this way by Premium lift service. M. Verhagen Mgr de Vetstraat 92