TuijpsHuysch

Nothing but good things to say about the team and especially Ruud. 1st class service and attention. Perfect fitment and quality. Pricewise they were the cheapest but relative to the competition

TLDR: Timely installation but huge markup for cheap materials. You can get the same quality from IKEA for a fraction of the price. You'll pay a fortune for a nothing special. I tried to get TuijpsHuysch to fix some of these issues but they ignored me until I posted a Google review, after which time i received an email asking what the issues were. This is the response I sent (shortened due to character limit). As of Jan 18, 24, issues are not resolved (installation was March 2023): I'm happy to explain why the review is not 5 stars. We began this process very happy. We enjoyed the showroom experience and appreciated your help with the design process. We were also happy with the timeline that you offered, and the fact that the work was completed in accordance with the timeline. However, there were quite a few problems with the bathroom and communication with TuijpsHuysch that have arisen. When we were in the showroom, you spoke about the quality of the products you use and that none of them are low quality. You told me several times that you only work with "good, better, and best", which turns out not to be true. After the work was complete, I sent you a short list of issues that were never addressed, and a few additional things have arisen as well. During the work, you were very responsive; however, once it was finished, that changed completely. Here is the list: 1. The cabinet didn't close properly. After many, many calls and emails, you finally sent Klaas over to fix it, which he did not. After several more calls and emails, he came again but still did not fix it. When my father-in-law visited, he was able to fix it for us. It took him about ten minutes to fix it effectively and we have not had a problem with it since. 2. The glass partition leaks profusely. When someone takes a shower, the entire room takes a shower. I specifically mentioned that I did not want a wet room. This is because I have a 5 year old (and now a baby) and I didn't want a room where the floor is wet all the time. We also don't have a window in there, so there is little ventilation so it stays wet all the time. The partitions were 450 EUR each for a total of 900 EUR. At this price, they should not be leaking. 3. Cheap plastic materials: The shampoo/soap holders in the shower are cheap white plastic and ugly. I actually don't think the correct ones were installed because the invoice says they should be chrome, not white plastic. Not to mention that they cost 170 EUR which does not seem right for cheap plastic. The towel hooks are also cheap white plastic. I asked for extra towel hooks and was shocked to discover that the tiny pieces of plastic cost 11 EUR each! They also look quite ugly. 4. Cheap metal materials: The toilet paper holder falls off the wall on a regular basis. The two pieces also don't click together properly, so even after I re-screw the base back into the wall, the metal part still falls out every time someone uses it. Somehow this item cost 74 EUR. The cup holder falls off the wall on a regular basis. It has the same design as the toilet paper holder. I didn't realize I would need to re-screw it once a week in perpetuity. It also broke the glass once, which you replaced for us for something like 35 EUR 😲. The drain cover does not attach properly and thus falls off every time we use it. This item cost 60 EUR. 5. Sub-par work: One of the floor tiles under the sink is loose. There are wires sticking out from behind the mirror. I've tried many methods of getting them to "hide" behind the mirror, but they keep falling out. One of the tilers tried to charge me extra, in cash, to put the plinths in the closet, which is something that I had already paid for. The workers did not put protection up against the dust when they were demolishing, nor did they mention that we should do so. We had to deep clean the house several times to clean out all the dust when we could have just spent some time putting tarps up.

Disappointed. Just go with Ikea. We began the process in the showroom where everyone was very attentive. They INSIST on your 100% payment before they start the job. Then the problems start. We've reached out for months and they said they would fix things. Nothing has been fixed. Issues: 1. Materials are very expensive in price but very cheap in quality. 2. Cabinet doesn't close properly. They sent someone out to fix it multiple times but it was never fixed it. Finally had to get someone else to fix it. 3. The shower glass partition is poorly designed. Now when we take a shower the entire room takes a shower. 4. Cheap plastic materials (shampoo/soap holders, towel hooks). Not even the ones we ordered. 5. Cheap metal materials. Toilet paper holder falls off constantly, cup holder falls off constantly, drain cover does not attach properly. 6. Sub-par work. Floor tiles are loose. Wires sticking out from behind the mirror. Contractor tried to extract cash from us on installation despite us already paying. Workers did not put up any protection against dust nor did they warn us. We spent an astronomical amount of money upfront with this company and they have not fixed the issues despite us asking them multiple times. To the owner of Tuijps Huysch: Happy to update this review if you send someone out to fix these things.

The worst service in the Netherlands!!! Almost for 10.000 euro we got the kitcher with the broken door. Save you money don't buy anything from them!

Good quality products and clear communication.