Van Houdt B.V.

Very happy with this company! The floor turned out better than I expected! I think that you can easily call/text/email everyone, get a quick response and they think along with you. I see that only some sourpusses have posted a review, so here it is; go have that floor done! Look at the difference! One photo is after, the other photo is before (with a bit of sanding already)

TL;TR: Let me first say, the result of the floor is okay, I expected better but if this is what it is, I'm okay with it. Where things went wrong with the company is the communication and the failure to return my keys after almost two months, even after asking 4 times. By the way, as soon as the invoice came in, I immediately paid everything. Assuming that they would resolve it properly (petrol costs/return of keys), which did not happen. My experience: It was the beginning of February when Van Loend came to do my floor. I was given a completely different time a day in advance than was initially reported, I can agree with it, also because of the flu epidemic I think you have to be flexible as a customer. Neatly gave the keys to the workmen on the day, everything seemed okay. And they took my keys for the next day. Then it actually went completely wrong, because the next day at work I received a call from the workmen that I was not at home and they could not come in (apparently a different group of workmen than the day before), I had to come home from work with a new set of keys. I then did this and reported it to Van Houdt by telephone. The keys were still in their office (?) At that time they had two sets of keys. I only had 1 pair left. Another point is that I had discussed by telephone about doing some repairs to my floor, possibly for a fee. I don't have this on email so I think I shouldn't judge them on this because there is no proof. I later called them to find out how I could do this myself, and received advice about this. Understandably, you would rather have this done by a company that has knowledge about this, because results are not the same. I'll leave it at this for now, but in any case be aware that things can go wrong with this company with good reviews when they deal with different workers.

I am extremely happy with the floor renovation that Van Houdt Vloeren has carried out. The team were not only friendly and knowledgeable, but also provided good advice on the best approach for my floor. The renovation was done quickly and professionally, and my house was left tidy. The floor now looks like new again! I am very satisfied and can definitely recommend Van Houdt Vloeren to everyone for floor renovation work!

VanHoudt floors came to my home after a telephone consultation to assess the floor on site. The advisor took me free of charge through all the different possibilities that exist to breathe new life into my floor. I was amazed by their expertise and what was possible. In the end, my floor was sanded and oiled, super happy with the result!

Very disappointed, strongly not recommended... Van Houdt did a very poor job of maintaining our floor. It looked like candle wax had been smeared across the floor. Even after 'repair' (which we had to wait six weeks for), the damage had not yet been repaired. Van Houdt refused to come by to inspect the damage and to help us further. After that, no response was ever given (substantive) to requests for repairs. After five months of radio silence, we received a lawyer out of the blue. Under pressure (threats of lawsuits), we had to pay the vast majority of the bill. This time we're looking for a capable company to repair the damage. Expensive joke.