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17 februari 2023
Goe
13 juli 2025
It's unclear what accounts for the high monthly costs. We rent solar panels, which you'd think would lower the costs. I asked for clarification, but couldn't find any. Even in cold winters, turning up the thermostat doesn't seem to make things much warmer. I also have a direct debit payment plan, and there's always enough money in my account, yet somehow I keep getting a message that the monthly payment has been reversed, which I find very annoying.
14 februari 2025
I tried to contact Elkezon several times, but they never replied. I now pay more to Elkezon than Vattenfall buys back, and in addition the price has recently been increased by one euro. I find this very disappointing.
9 maart 2025
Now weeks later, there is no substantive response or no response at all to emails. Had telephone contact. Elkezon has indicated that they have sent incorrect invoices! Unfortunately, they keep sending reminders instead of invoices with the correct amount. What a very customer unfriendly company. So shameless when they treat their customers! Wrong invoices again in 2025! When will the Klomp family go? Now solve this once and for all? Dear tenants of Ymere. First think ten times and then decide never to enter into an agreement with Elkezon of the Komp family! Worthless ! Unreachable, and sends false reminders! NEVER start!
23 februari 2023
Since May last year (2022) I have had 4 solar panels and I like it very much. My first annual energy bill was at the end of January and although I haven't had solar panels for a whole year yet, I still had savings on my energy costs. I bought a washing machine in January and that was a bit exciting, but the store sent a real technician the same day of delivery when it turned out that the delivery people did not dare to do the installation. I also contacted elkzon and he also asked if I still needed help. Absolutely TOP.
Digitaalstraat 5, Amsterdam
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