Kti Schagen B.V.

This evening around 7:45 p.m., one of KTI's drivers was tailgating and driving dangerously on the N242 exit toward Boekelemeer. Normally, I would let this pass, but the driver seemed aggressive and intoxicated. He was a thin man wearing a baseball cap and had an energy drink can on his dashboard. I hope you take action on this.

Don't start. I copied an email to KTI Schagen and attached it. I've had it with KTI!! Installation on April 28. From that day on nothing but misery with the heat pump. On May 23 you promised everything ESWN was called in but you forgot to mention that it was a heat pump. At the end of the afternoon an ESWN technician came but he knew nothing about heat pumps, because he was a central heating boiler technician. He did his utmost to arrange a heat pump technician but in vain. On Friday afternoon with a weekend ahead of us when there was no heat pump technician on duty, there was nothing else to do but promise me that a heat pump technician would come on Monday. Called KTI on Friday evening. Got the same story on Monday. In the meantime I am stuck with a heat pump that constantly beeps, no hot water, no heating, a thermostat with a red light that keeps coming on with the message, "reset start" and a lot of tension and frustration. I am showered by home care, which is no longer possible with lukewarm/cold water behind the hot water button. The 24th was my birthday. My children found a crying, tense, unshowered mother in a cold house. A birthday to never forget. The past few weeks I have been nagging the men from KTI who are still working in the area. They keep coming to try to solve it, but that is until they leave the house again. I irritate them. They say they are busy "have to do 2 houses at the same time today" I heard on Thursday afternoon. When I asked what I should do this weekend if it continued like this. "Call" was the answer. I have come to the conclusion that, with the exception of a few, they themselves do not know what they are installing and do not understand how the heat pump works. The white box that hangs next to the thermostat also keeps flashing red. A few weeks ago one of the men came to look at it. He immediately concluded that the box belonged in the bedroom. Swapped the cabinets, reset the pump. It seemed to be done, until the evening, when it started again. I just stood with home care looking at the flashing light. She turned on the hot water tap and then put washcloths in the microwave, showering was not possible. Crazy! The individual. All the time was there when I had to be persuaded for the solar panels and the heat pump. If I had known this in advance, I would have stuck to my old position which was, I will NOT do it. Regret like hairs on my head. I can't change anything about it, but I do know one thing, I will not let it go.

From the first moment of contact, the communication was pleasant and clear. Our wishes were listened to carefully and everything was explained clearly. The fitters worked very neatly and professionally. The heat pump was expertly installed and connected, and everything was left neatly. In short: KTI Installation Technology is absolutely recommended for anyone looking for quality, good service and reliable execution.

A new radiator in the living room installed by KTI. Chose KTI because they neatly installed a new central heating boiler at 2 neighbours. Miles and Bo worked at our place. Neatly worked, both gentlemen also very friendly and polite. We are very satisfied. Nick, Krommenie

I am very satisfied with the installation of the hot air boiler by Jos and Jonas. It was pleasant to experience. They finished everything well. Well done. Koos Moerman Rietzanger 108. They explained well how everything works.