Koestr Onderhoud B.V.

Heko, is working at our apartment complex, my apartment has been covered in scaffolding for weeks and nothing has been done for 2 weeks. Then they finally started with, among other things, a high-pressure cleaner. I initially asked the gentleman should I move everything aside from my balcony? No, the gentleman said, we are not yet working on your balcony. At the end of the day (I was not at home all day), two statues were broken on my balcony. After two weeks of high pressure cleaning on the side of my house where I have a window with a fly screen, it is now completely ruined. I asked a gentleman who works here if I could get a telephone number for the complaint. He said what's wrong, I told him about the screen, he said, I was working there and I didn't do this so it must have been broken, madam. I'm really furious. Still being called a liar. By the way, you still have to call back.

Having to deal with Heko real estate from a housing construction perspective. The performer is a gentleman who acts terribly arrogant. Well, you have a rental property, so you arrange it. Just put that balcony furniture on your back for 4 months. Telephone contact provides completely different information than this gentleman executor. Fortunately, the housing industry is listening. Hopefully get rid of these people soon.

Had a job at Heko today. Friendly and professionally welcomed by Marjo and Marije. Ladies radiate that they enjoy themselves at work and show this to those who come to do work for them. Big 10 for reception and professionalism!

And this is what they call themselves professional painters? 🙈 Deliver very poor work. They have never heard of communicating. They don't know VCA. Leave mess behind. Don't clean anything behind them. Walking over fences... pff really too sad for words. Wanted to add some more photos, but I think they disabled this option out of shame.

This company is doing major maintenance on my flat and it is very clear that they cannot plan, organise and communicate. The contractor needs a course in etiquette about his own behaviour and communication, I can't say it any other way. Work is carried out very sloppily, dirt is left behind everywhere. They break things themselves. You have to follow up on everything yourself to get an answer about how the work will continue because you are not informed or kept informed of anything. The safety of both employees and residents is absolutely not taken into account. Residents have been living in the draught for weeks because work is not done in succession. Everyone, including sick and old people, is literally left out in the cold from early in the morning until the end of the afternoon, the wind blows through your home from front to back all day long. Everything is going from pillar to post. And you are surprised with all sorts of things. Work is also not checked to see if it has been carried out properly and neatly. You have to ask employees many times to do repair work or to complete poorly finished or even forgotten work. They say to contact them to find a solution but that doesn't happen. In short, the work done by Heko: - balcony full of nails, cigarette butts, paint, sealant, dirty paint cloths, pencils, pens, caps - do not keep to what they agree with you - damage is not reimbursed - grilles that whistle and rattle - stay home many times (you must have a very understanding boss) and move furniture because work is not finished properly - residents are saddled with a lot of extra costs and all kinds of things that they have to solve themselves - scaffolding planks flying through the air, despite the fact that it was known days in advance that there would be a storm. Heko then denies it vehemently and says that they only knew at the last moment that there would be a storm. No one could reach Heko's emergency number - you end up with more damage in your house than is repaired and a lot of draught due to poor sealing work so you have to heat a lot in the winter and even more extra costs All in all a 🤬 company!!! They ask to contact them to find a solution. I have contacted them many times, but they do not solve anything for you.